Insurance Software Customer Reviews & Testimonials | REG
REG Technology Reviews & Testimonials
Explore how leading insurers use REG to improve claims processing, risk operations, and overall efficiency. These customer testimonials highlight real-world outcomes from teams working across complex insurance environments.
Trusted by leading insurers
Organisations across the insurance market rely on REG to streamline operations, improve consistency, and reduce manual workload.
Andy Clements
Head of Distribution
CNA Hardy
“The REG Network is a benefit the Insurance industry needs to get a hold of! REG solutions are now at the heart of our Broker onboarding and management process. Since partnering we have enjoyed a first class personal relationship and service with people that understand our business. We benefit from real time regulatory oversight and automated alerts and have achieved material efficiencies in our working practises.”
Explore the full customer story
Learn how CNA Hardy used REG to streamline broker onboarding, automate TOBA processes, and improve oversight across broker management workflows.
Hilary Robberts
Senior Administrator
Kindertons
“It’s sped up the process, especially when it comes to onboarding people, because we’ve obviously got our due diligence to go through and everything’s there and so much quicker.”
Read the full case study
Learn how Kindertons used REG to accelerate due diligence processes, simplify onboarding, and improve operational efficiency across partner management activities..
Jessica Gonzalez
Technical Motor Underwriter
Collingwood
“We would recommend the software to any potential client who is looking to streamline their due diligence function in making it automated and more efficient.”
See how Collingwood uses REG
Learn how Collingwood Insurance used REG to automate broker monitoring, streamline counterparty management, and improve visibility across operational processes.
Proven impact across insurance operations
All customer testimonials
Browse feedback from insurance professionals using REG across claims, risk, and operational teams.
James Wares
Delegated Authority Analyst
Faraday
I mean, 100% I’d recommend REG Technologies to someone else. 10 out of 10 if you want a rating. In terms of scalability and time management, it can massively improve not only your time management, but also enable you to look outwards to other business and not turn down business because you don’t have capacity. I’d recommend it 10 out of 10.
Sean Kilbourn
Director of Business Control & Governance
Arc Legal
We have used REG’s services for several years now and it has improved our ability to efficiently manage the legal and statutory risks throughout our distribution chain. The online platform allows us to retain all of our third-party information in one place and is easy to manage. REG enables us to undertake simple and speedy onboarding due diligence, the email alerts provide us with real time ongoing monitoring ensuring our oversight accurately reflects our third-party partners current position.
Lee Bennett
Director of Operations
Lorega
The key win in using REG’s platform is improved processing and oversight of data. Without doubt, our Broker onboarding and management processes are now more structured, more straightforward and more efficient. The alerts and notifications the REG Network provides enables better, more constructive two-way conversations with our Broker agencies.
Andy Francis
Managing Director
Generis Underwriting
REG is the best present you could give a start-up business. What I like about it is the ongoing monitoring, both from a financial perspective but also a compliance perspective.
Kevin Tellis
Business Development Manager
Property Protector
We have confidence in knowing we are making an informed decision and doing the right thing and we’re doing business with the right people.
Jessica Gonzalez
Technical Motor Underwriter
Collingwood
Before using REG it was very time consuming because we had to manually process the monitoring of all brokers and check each one at a time. The software provides effective tools to help us monitor all brokers in one place. We would recommend the software to any potential client who is looking to streamline their due diligence function in making it automated and more efficient.
Tara Mead
Operations Manager
Strategic Insurance Services Ltd
REG plays a vital role in our governance and risk management procedures, permitting us to undertake thorough due diligence checks on our network as and when needed.
Gill Dodsworth
Secretary/Audio Typist
Lycetts
We’ve used REG for a number of years now, and it helps us manage our relationships with other Brokers. It takes a lot of the time out of the due diligence process for us, and we would recommend it to others!
Malcolm Jeffreys
Compliance & Risk Manager
Dual
The REG service has eased our hefty administrative burden immensely. The REG alerts are the fulcrum point of our Broker monitoring process and enable us to manage our large portfolio by exception. The information, which is easy and speedily accessed from REG is invaluable too.
Simon Page
Financial Controller & Associate Director
Countrywide Legal Indemnities
We’re getting on with the system well and remain happy with it. We went through an audit late November last year, and the auditor was pleased to hear we were making good use of REG.
Sarah Mills
Compliance Officer
Wrightsure
Using the RegTech monitoring services for our Sub-Agents and Authorised Representatives saves us so many hours each month compared to carrying out manual checks on numerous websites. REG enables us to issue Terms of Business Agreements in seconds and create reports for Insurers or Regulators in minutes. The team that we deal with are very friendly, nothing is too much to ask of them, and they can even create specialist reports when we need them.
Nick Carr
Group Compliance Officer
Griffiths & Armour
REG gives us peace of mind. Checks that we were doing on a periodic basis are now done automatically with any changes brought to our attention when they happen. It is now an integral part of our systems that we would not want to lose. We don’t know of any system that can do it as well as REG can.
Scott Musselwhite
Agency & Credit Risk Controller
Ageas
Management of our Agency database has been significantly enhanced during our 5 year partnership with REG. The REG solution is embedded within our Agency processes. Having real time notifications of legal or regulatory changes to our Broker partners is invaluable and allows us to react swiftly.
John Moffatt
Senior Compliance Advisor
Atrium
Atrium has used REG’s Broker monitoring tool for several years now. Increasingly we are seeing acceptance from Brokers to use the facility as it aligns with market wide initiatives for electronic trading. There is also the increased pressure on time, and anything that automates and simplifies business processes is a welcomed improvement. REG fulfils those objectives!
Alice Marcu
Compliance Manager
Aston Lark
The REG system has helped us streamline our processes in relation to our Producers and has made the due diligence process much simpler and time efficient. Also, the REG team have consistently made efforts to help with all our queries and have been very receptive to add features to the system.
Richard Turnbull
Managing Director
Collegiate Underwriting
It’s not just about gathering data, it’s about what you do with it and understanding it. The FCA can ask all sorts of questions about Fair Value and Product Governance and we can send them all sorts of information, but they don’t really know what they’re looking to get out of it due to how intricate the data can be. That’s where external consultants or people with a bit more domain-specific expertise can add that value.
Steve Folkard
Chief Risk & Compliance Officer
Jensten Group
Duplication is one of the major impacts of the recent regulatory changes on simple tasks like onboarding brokers. So we’ve got 2000 sub-brokers and so many MGAs in the marketplace have a large number as well, and they’re validating doing due diligence on the same people multiple times. It strikes me that in the GI marketplace as a whole, we’re well behind on online and AI-enabled validation, making centralisation of data key.
Martyn Love
Head of Risk and Strategic Projects
National Friendly
As we continue to expand our distribution network we chose Reg Technologies to partner with, as their system allows us to streamline our onboarding processes whilst increasing the ability to provide comprehensive ongoing 3rd party risk management and oversight.
Syed Hayder Hussain
Founder & Principal Consultant
Arischio Consulting
Arischio Consulting are pleased to announce a new partnership with Reg Technologies, offering solutions that revolutionise how regulated businesses are controlling third party risks, meeting their obligations while increasing revenue.
Want to see the detail behind these results?
These testimonials reflect real operational improvements, but the full impact is best understood through detailed case studies. Explore how insurers are using REG to transform claims processing, reduce manual workload, and improve decision-making across teams.