See the big picture with REG Exchanges

One place to manage every document, agreement and compliance workflow across your full distribution chain.

35,000+

Operational Alerts Every Month

Supporting document workflows, reminders, approvals and ongoing counterparty oversight across the REG ecosystem.

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Most insurance businesses are managing TOBAs, declarations, fair value documentation and compliance questionnaires the same way they were ten years ago. Email chains. Shared drives. Spreadsheets tracking who has signed what, and when it expires.

The problem is not just the admin. It is the visibility. When you cannot see the full picture of your distribution chain: who has responded, what is outstanding, where a document has lapsed, you cannot manage it properly.

REG Exchanges exists to fix that. It replaces fragmented document workflows with a single, connected environment where you can create, send, sign, track and store every compliance document across every counterparty relationship you manage.

Explore the full REG Platform

Full cycle agency management in one place

Whether you’re gathering information across a supply chain, or managing contracts, Exchanges has you covered.

Exchanges Sender

Select audiences from one to thousands of recipients. Filter audiences using Tags and choose exclusions. Select expiry dates and set reminders to ensure optimum results from your exchange. Exchanges sender lets you communicate quickly with your REG Network.

Complete Exchanges

Choose to request a digital signature to ensure verification. Ensure complete oversight of recipient interaction and keep a continuous conversation thread with your partner/s. REG Exchanges sends inbox messages alerting you of new actions as they occur, so you are always in the loop.

SecuriSign

Add a digital signature block to your templates requesting recipients to sign as part of the Exchange. Our digital signature is compliant with the latest DSS standards.

Response Efficiency

Guaranteed exceptional response rate through exclusively operating within your REG Network. Set deadlines, automate follow ups and track progress efficiently.

Instant Messaging

Negotiations are sometimes part of an Exchange. That’s why we provide an IM system alongside each Exchange, for each recipient, enabling you to maintain a thread of messages related for each Exchange, all safely stored with the connection. Always.

Faster, Smarter, Safer

74% of the insurance and financial services market report a significant increase in regulatory pressure over the past year. With the regulatory burden only set to continue intensifying, financial institutions must adopt proactive compliance strategies to navigate these pressures effectively.

Chains

See your full distribution chain, not just the part in front of you

Most compliance failures in insurance happen because nobody had visibility of what was happening further down the chain. Chains gives you end-to-end oversight of every relationship in your distribution network, so Consumer Duty, ESG and vendor due diligence obligations do not catch you off guard.

• Collect information end to end across your full supply chain
• Visualise the complete chain and every counterparty’s status within it
• Set reminders and receive alerts when actions are completed
• Simplify the process for trading partners as well as your own team
• Supports Consumer Duty, ESG, vendor due diligence and information security workflows

Templates

Stop rebuilding the same documents from scratch

Documents your team uses repeatedly; TOBAs, compliance declarations, fair value assessments, should not take hours to produce. Templates lets you build once and reuse across your entire counterparty network, enriched with live REG data.

• Create templates from scratch, upload existing documents or clone previous versions
• Enrich documents automatically with verified REG counterparty data
• Maintain version control across your document library
• Secure digital signature compliant with DSS standards

Forms

Replace email questionnaires with structured, trackable requests

Chasing counterparties for compliance information by email is slow, inconsistent and impossible to audit properly. Forms gives you structured digital questionnaires you can send to any number of recipients and track from a single dashboard.

• Build customisable forms and compliance questionnaires
• Enrich responses with live REG data where available
• Send to one counterparty or thousands in a single action
• Track completion and response rates in real time

Exchanges Analytics

Know exactly where every document stands, at any moment

Sending a compliance document is the easy part. Knowing whether it has been opened, signed, returned or ignored, across hundreds of counterparties, is where most teams lose control. Analytics gives you that visibility in real time.

• Track progress across all active exchanges from a single dashboard
• View response rates and engagement breakdowns at a glance
• Identify outstanding actions and trigger reminders based on real-time data
• Produce audit-ready reporting without manual compilation

Frequently Asked Questions

Does REG Exchanges replace DocuSign?

It can, for compliance and counterparty workflows. REG Exchanges includes built-in e-signature that meets DSS standards, so there is no need for a separate tool to send and sign TOBAs, declarations or compliance documents. The difference is context: REG Exchanges is built specifically for regulated insurance workflows, so your documents are enriched with live counterparty data from REG Network, responses are tracked against your compliance obligations, and everything is stored audit-ready. If you currently use DocuSign purely for insurance compliance documents, REG Exchanges covers that ground and connects it to the rest of your counterparty management in one place.

Do my counterparties need to pay to use this?

No. Counterparties receive free access to REG Exchanges. They can sign documents, respond to information requests and review how their organisation appears within REG at no cost. This matters in practice: you are not asking brokers or trading partners to take on a new software subscription to work with you. The process is frictionless for them, which means faster turnaround and fewer chasing conversations for your team.